Frequently Asked Questions
Below you will find answers to the most commonly asked questions about the ordering, delivery and printing processes.
Click on any question to find our response. If you don’t find your answer send us a message.
Product & Quality
The following are the standard size prints offered.
12″ x 16″ Full Wrap Canvass
16″ x 20″ Full Wrap Canvass
20″ x 30″ Full Wrap Canvass
16″ x 20″ Unframed Print
Custom sizes are available. Please inquire at info@samuelsongallery.com
The following is the our limited edition schedule:
8×12 – Limited to 500 Prints Before Retired
10×15 – Limited to 250 Prints Before Retired
16×24 – Limited to 100 Prints Before Retired
20×30 – Limited to 100 Prints Before Retired
Payment & Delivery
We accept all currencies PayPal accepts which includes major credit and debit cards. For large transactions alternative arrangement can be made; please contact us to discuss. For local, Southeast Michigan clients, we have a new cash on delivery option – just place your order with this option and pay when you receive your order.
What is PayPal?
Paypal is a safe and secure payment system. PayPal accepts credit cards, debit cards and bank account payments.
Do I have to create a PayPal account to pay for a purchase?
No, you do not have to create an account. There is an option that allows you to pay without creating an account.
Will you receive my credit card number or bank account details?
With PayPal, you can make a secure purchase without revealing your credit card number or financial information to us.
How Does PayPal Work?
During the checkout process you will be directed to the PayPal site to process your payment. After the transaction with PayPal is complete (with either a major credit card or your PayPal account) you will then return to our website. PayPal accepts VISA, MasterCard, Discover, and American Express.
It depends on each work, but it usually takes anywhere 8 to 10 working days for domestic shipments. In case the artwork is being shipped to another country it would take approximately 12-14 working days to arrive at most destinations. Please note that some works require printing and signing after we receive your order and that can add a few extra days.
All images will be packaged with great care and sent via UPS with a tracking number to ensure all goes smoothly when the shipping the print to you. All print images up to 20″ x 30″ will be shipped flat, and custom sizes over 20″ x 30″ may be shipped rolled.
Shipping is Free to destinations in the United States and Canada. A flat rate of $25.00 will be added to all international orders to cover shipping and insurance.